This Element is an excerpt from Homebuyers Beware: Who’s Ripping You Off Now?--What You Must Know About the New Rules of Mortgage and Credit (ISBN: 9780137020164) by Carolyn Warren. Available in print and digital formats.

Don’t put up with the financial services industry’s rip-offs: Learn how to get an amazingly great deal on your next mortgage!

When Leanne applied for a home loan, she didn’t expect to get the runaround, lies, bait and switch, condescension, imbecilic answers, and meaningless fees. If you, like Leanne, just want a low rate and a fair deal, you’ll benefit from knowing what happened to her--and how she ended up getting the world’s cheapest loan.