Working with Collections: An Introduction for Support Staff deals with the technical service aspect of library work- the processes that put a book on the shelf or online. It provides an introduction to publishers, vendors, preparing items for use, and caring for items in the collections and is both a text for professors who teach in library support staff programs and their students, and an introductory manual for support staff who work in libraries.

This material is written in clear language with practical examples of how performance can contribute to exemplary library service. It is aligned with the ALA support staff standards and prepares library support staff to:

• Know how to use an integrated library system and other appropriate online tools.


• Know the basic principles of collection development and management.


• Assist with decisions regarding selection, de-selection, retention and replacement of all types of library resources.


• Know the basic principles, and can apply, the appropriate procedures to the processes that provide users with access to a wide variety of content.


• Know the various ways in which content, in multiple formats, is produced and distributed to libraries.


• Understand the value of resource sharing agreements and apply them to collection decisions.


• Know and use the recognized standard evaluative sources to assist with collection development.


• Know the principles and basic practices regarding the preservation of library resources.


• Apply appropriate methods and techniques for accurate preparation of library resources


• Explain and apply policies regarding library collections.