A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice.
- Helps staff to improve the quality of the products and services offered
- Includes practical ideas for internal and external quality assurance activities (IQA/EQA)
- Helps staff to prepare for external inspections and EQA visits
- Readable, relevant and easy to understand
- Provides valuable ideas and tips for new and experienced quality staff
- Uses simple language to explain each approach
- Can help promote outstanding teaching and learning
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