A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice.
Helps staff to improve the quality of the products and services offered
Includes practical ideas for internal and external quality assurance activities (IQA/EQA)
Helps staff to prepare for external inspections and EQA visits
Readable, relevant and easy to understand
Provides valuable ideas and tips for new and experienced quality staff
Uses simple language to explain each approach
Can help promote outstanding teaching and learning
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