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Latest Delivery Updates & Alerts

To see updates please visit our Alerts & Notifications Page here

 

 

Returns - Replacements - Refunds

Problem With the Book/Item

We are proud to offer a superior range of products and service, as such all items that we sell are brand new and are checked for damage before they are carefully packaged and shipped out to you. We expect that your order arrives to you in the same pristine con... Read more

Return an Item

We offer a no-hassle returns service, subject to our returns policy. Please note that we don't offer an exchange service. Returns can be requested using the form below, supplying the order number, product title and ISBN. If you paid for your order using Afterp... Read more

I Haven't Received my Refund

 After a cancellation has been approved, the refund generally takes 24 hours to be processed in our system. Once complete, you will receive an email from us. Please allow 4 business days for the funds to be back in your account after receiving this email. If t... Read more

eBook and eReader (Kobo) Returns

eBooks and eReaders (devices) are unable to be returned due to change of mind. If your device arrives to you damaged, please contact us to arrange a refund or replacement.  We will provide you with a return authorisation (with tracking) to send the device back... Read more

Our Policies

 You can find all our policies in one handy place below: Delivery information Returns Policy Terms & Conditons Privacy Policy Product Content Policy    ... Read more

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