Social Media and Web-based Systems.- Trends in CyberTurfing in the Era of Big Data.- Keyword-driven Depressive Tendency Model for Social Media Posts.- Exploring Interactions in Social Networks for Influence Discovery.- A literature review on application areas of social media analytics.- Personalized cloud service review ranking approach based on probabilistic ontology.- Influential Nodes Detection in Dynamic Social Networks.- A Fuzzy Modeling Approach for Group Decision Making in Social Networks.- System modeling by representing information systems as hypergraphs.- Development of a Social Media Maturity Model for Logistics Service Providers.- Potential benefits of New Online Marketing Approaches.- Applications, Evaluations and Experiences.- Using Blockchain Technology for Cross-Organizational Process Mining - Concept and Case Study.- Modeling the Cashflow Management of Bike Sharing Industry.- Predicting Material Requirements in the Automotive Industry using Data Mining.- Are Similar Cases Treated Similarly? A comparison between process workers.- Mining Labor Market Requirements Using Distributional Semantic Models and Deep Learning.- Enhancing Supply Chain Risk Management by Applying Machine Learning to Identify Risks.- Deep Neural Networks for driver identification using accelerometer signals from smartphones.- Dynamic Enterprise Architecture Capabilities: conceptualization and validation.- Re-engineering Higher Education Learning and Teaching Business Processes for Big Data Analytics.- Real-Time Age Detection Using a Convolutional Neural Network.- An Inventory-based Mobile Application for Warehouse Management to Digitize Very Small Enterprises.- Collaboration in Mixed Homecare - A Study of Care Actors' Acceptance towards Supportive Groupware.- Stress-Sensitive IT-Systems at Work: Insights from an Empirical Investigation.