This brand new book provides an authoritative working guide to consumer insurance law. It takes the form of a multi-authored handbook explaining the reforms brought about by the Consumer Insurance (Disclosure and Representations) Bill 2012 and the impact these of reforms on consumer insurance law.

Contents includes:
Commentary on current consumer insurance law;
The role and operation of self-regulatory codes and treating customers fairly;
The FSA - how the rules, guidance, TCF, etc operate;
The Financial Ombudsman Service, its role and effect of decisions;
Previous initiatives for reform and why they failed;
The Law Commissions' new proposals;
The consumer perspective;
Preparing for change: a guide for regulated firms;
Looking forward - what's next on the reform agenda?

Also includes appendices containing the text of the self-regulatory codes, the relevant FSA rules and the draft Bill.