ting ting nities and social networks so popular?
II. History of virtual communi ties (spans 30 years -- what is fad and what is not)
III. Business ju stification for implementing virtual communities
a. ?Return on Invest ment? argument through scenarios
b. External Communities (outside of a company?s or institution?s intranet).
c. Internal Communities (ins ide company - among employees)
IV. Differences between ?adhocracy,? a ?forum,? a ?group,? a ?virtual team,? a ?social network,? and a ?virtua l community?? People are often sloppy with their use of these terms, whi ch creates problems for designers.
Chapter 2: What are t he factors needed for sustainable online communities?
I. What is a ?heuristic? and why do we need one?
II. RIBS theory/proces s
a. What is RIBS (remuneration, influence, belonging, significance)
i. Means of generating and provoking design ideas
ii. An analytic al tool intended to help designers better understand how communities and social systems work
iii. Means for designers to project new ideas an
II. History of virtual communi ties (spans 30 years -- what is fad and what is not)
III. Business ju stification for implementing virtual communities
a. ?Return on Invest ment? argument through scenarios
b. External Communities (outside of a company?s or institution?s intranet).
c. Internal Communities (ins ide company - among employees)
IV. Differences between ?adhocracy,? a ?forum,? a ?group,? a ?virtual team,? a ?social network,? and a ?virtua l community?? People are often sloppy with their use of these terms, whi ch creates problems for designers.
Chapter 2: What are t he factors needed for sustainable online communities?
I. What is a ?heuristic? and why do we need one?
II. RIBS theory/proces s
a. What is RIBS (remuneration, influence, belonging, significance)
i. Means of generating and provoking design ideas
ii. An analytic al tool intended to help designers better understand how communities and social systems work
iii. Means for designers to project new ideas an
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