As health care systems around the globe struggle to expand access, improve outcomes, and control costs in a time of unprecedented change, Health. Design Thinking, Second Edition offers updated tools for designing health care products and services. This rapid-response field guide is authored by Bon Ku, physician and founder of the innovative Health Design Lab at Thomas Jefferson University, and Ellen Lupton, award-winning designer, author, and curator at Cooper Hewitt, Smithsonian Design Museum, with contributions from dozens of experts in design and medicine from around the world. The revised, expanded second edition addresses community health, telehealth, service design, and other critical topics linked to the COVID-19 pandemic and beyond. Health design thinking employs interviews, observations, diagrams, storytelling, physical models, and role-play to address problems faced by patients and clinicians. Illustrated with over 250 drawings, photographs, storyboards, data graphics, architectural plans, and other visualizations, Health Design Thinking, Second Edition is a hands-on manual for reframing medical education and practice. Book jacket.