A human-centered approach to artificial intelligence will ensure human control over the future's powerful and helpful digital devices and services
Pervasive AI narratives foresee a world in which algorithms pose an existential risk to humanity. But there is another, more hopeful perspective on how this amazing technology can change our lives.
Researchers, developers, business leaders, policy makers, and others are expanding the technology-centered scope of artificial intelligence (AI) to include human-centered AI (HCAI) ways of thinking. This expansion from an algorithm-focused view to a human-centered perspective, can shape the future of technology to better serve human needs. Educators, designers, software engineers, product managers, evaluators, and government agency staffers can build on AI-driven technologies to design products and services that make life better for people, enable people to care for each other, and support their creativity. Humans have always been tool builders, and now they are super-tool builders, whose inventions can improve our health, family life, education, business, the environment, and much more.
The remarkable progress in algorithms for machine and deep learning have opened the doors to new opportunities, and some dark possibilities. However, a bright future awaits those who build on their working methods by including HCAI strategies of design and testing. As many technology companies and thought leaders have, the goal is not to replace people, but to empower them by making design choices that give humans control over technology.
In Human-Centered AI, Professor Ben Shneiderman offers an optimistic realist's guide to how artificial intelligence can be used to augment and enhance humans' lives. This project bridges the gap between ethical considerations and practical realities to successful, reliable systems. Digital cameras, communications services, and navigation apps are just the beginning. Shneiderman shows how future applications will support health and wellness, improve education, accelerate business, and connect people in reliable, safe, and trustworthy ways that respect human values, rights, justice, and dignity.
Pervasive AI narratives foresee a world in which algorithms pose an existential risk to humanity. But there is another, more hopeful perspective on how this amazing technology can change our lives.
Researchers, developers, business leaders, policy makers, and others are expanding the technology-centered scope of artificial intelligence (AI) to include human-centered AI (HCAI) ways of thinking. This expansion from an algorithm-focused view to a human-centered perspective, can shape the future of technology to better serve human needs. Educators, designers, software engineers, product managers, evaluators, and government agency staffers can build on AI-driven technologies to design products and services that make life better for people, enable people to care for each other, and support their creativity. Humans have always been tool builders, and now they are super-tool builders, whose inventions can improve our health, family life, education, business, the environment, and much more.
The remarkable progress in algorithms for machine and deep learning have opened the doors to new opportunities, and some dark possibilities. However, a bright future awaits those who build on their working methods by including HCAI strategies of design and testing. As many technology companies and thought leaders have, the goal is not to replace people, but to empower them by making design choices that give humans control over technology.
In Human-Centered AI, Professor Ben Shneiderman offers an optimistic realist's guide to how artificial intelligence can be used to augment and enhance humans' lives. This project bridges the gap between ethical considerations and practical realities to successful, reliable systems. Digital cameras, communications services, and navigation apps are just the beginning. Shneiderman shows how future applications will support health and wellness, improve education, accelerate business, and connect people in reliable, safe, and trustworthy ways that respect human values, rights, justice, and dignity.
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