Written as part-employee handbook, part-operating manual for life, irrational kindness flips traditional wisdom on its head and provides another lens through which to look at life. Driven by his faith, optimism, and curiosity, Kevin Williams shares personal insights, truths, and lessons learned as one of only a few triple-franchisees within Chick-fil-A, one of Americas fastest growing companies. Through his impressive business acumen, love of music, adventurous spirit, and enthusiasm for failure, Williams advocates for the unexpected at every turn. He walks the walk when it comes to embracing uniqueness, finding unrelenting joy regardless of the outcome, and remaking one's mind by reimagining what is possible. Book jacket.