Chapter 1: Architectures for knowledge-based shells.- Chapter 2: Automating software design and synthesis.- Chapter 3: Decision support methods for software engineering.- Chapter 4: Development of multi-modal interfaces.- Chapter 5: Development of user models.- Chapter 6: Development processes for knowledge-based applications.- Chapter 7: Empirical /evaluation studies for knowledge-based applications.- Chapter 8: Intelligent user interfaces and human-machine interaction.- Chapter 9: Internet-based interactive applications.- Chapter 10: Knowledge acquisition.- Chapter 11: Knowledge engineering for process management and project management.
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