The only book focused entirely on long-term ease of use. Many usability issues with digital products and user interfaces (UI) only get noticed after users have spent some time with them. Unfortunately, this means that many issues won't get fixed until after users have been through a bad experience. That's clearly not ideal. Instead, this book will guide you through a new set of tools for fixing many of these issues ahead of time. You'll learn: * How to catch long-term issues that often aren't noticed right away * How to spot key improvements and make wiser decisions about where to focus your design efforts * How to redesign interfaces while keeping your current users happy