Used by more than a million students, LOOKING OUT/LOOKING IN, Thirteenth Edition, continues its outstanding tradition of combining current information with a fun, reader-friendly voice that links course topics to your everyday life. You'll discover the reasons to improve your interpersonal skills and sharpen your critical understanding of the communication process through diverse and compelling examples that illustrate how communication skills can affect both the world around us and our own lives. Improve your relationships and your future career success with this engaging text that teaches interpersonal concepts through popular music, art, movies, and television.