What you really need to know about risk management clinical governance law and ethics. Now completely revised and updated Making Sense of Risk Management: a workbook for primary care breaks down complex issues and presents them in an easily comprehensible manner. Addressing current issues such as the new GP Contract and the rapid rise in litigation this new edition takes on a more rigorous approach but maintains the same light-hearted style with more detailed and definitive guidance. The format makes use of tips warnings tables exercises and think boxes providing an informative interesting and engaging read. All primary care staff including General Practitioners managers nurses health visitors administrative staff and receptionists will find this book invaluable.