Did you know that up to 80 percent of what you think is simply communication with others is, in fact, a negotiation of some kind? Whether you enjoy the art and science of "coming to the table," or freeze up at the mere thought of it, you'll find smart, hands-on ways to improve your negotiation skills here, in three easy-to-digest parts: Part I: The Essentials explains how to identify a negotiation, determine who's winning, appreciate the important role preparation plays, and create a winning negotiating strategy. Part II: The Essentials Applied opens with an assessment to find out which ares of negotiation you need to focus on, then reveals the 10 phrases in a successful negotiation, five different negotiation styles, and how to use them. Part III: Beyond the Essentials dives into negotiating across cultures; the roles that emotion, stress, personal chemistry, and trust play in negotiation; the difference between face-to-face and online negotiations; and secrets of the award-winning Negotiation Economics philosophy. Filled with essential takeaways wrapping up each chapter, revealing assessments, color illustrations, and a valuable toolkit with pre- and post-negotiation checklists, Negotiation Essentials ensures you'll walk away feeling more confident in your skills at every step in the process-and ready to put them into action right away.