Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious recreational pursuits - the text uses examples and case studies from a wide range of international businesses such as hotels, restaurants, museums, shopping malls and sports stadia. Specific examples used are from Marriotts, McDonald's, Trafford Centre and many more. With a user-friendly structure and style, the text is an ideal introduction to the fundamental issues involved - perfect for students and managers alike.

This book discusses and questions a number of key elements, including:

• The individual and the organization
• Groups in the organization
• Organizational structures and behaviour
• Management within the organization
• Commercial hospitality, leisure and tourism in a service context

There is a Tutor Resource pack available to lecturers who adopt this text. Accredited lecturers can request access to download this material by going to http: //books.elsevier.com/academic/defaultmanuals.asp? to request access.