Be it profit or cost-centered, performance management is a critical business system and is the lifeblood of any organization. It translates strategy and direction into individual accountability.

This book provides readers with a step-by-step process to build a performance management system that works It shows organizations how to

--make performance management employee-centric,
--link strategy to performance management,
--use PM to support and develop culture change,
--set KPIs,
--track and measure competencies, and
--use a rating system that differentiates performance and links to rewards.

"How to Build a Performance Management System That Works" covers many best practices and examples that create direction, synergy, and accountability for future organizational and individual success.