Roxanne Hudson does not like the holidays. They come with too many family obligations that take her away from work as a rising fashion editor in New York City. But this Christmas might be Grandma Myrtle's last, and Roxanne's parents want her to spend the holiday at the family cabin in the Green Mountains. With her on-again, off-again ex-boyfriend out of the country for a photo shoot, Roxanne decides to brave the long commute--and the wilderness--to spend Christmas in Vermont.

After an uncomfortable call from her boyfriend starts the trip off badly, Roxanne is blindsided by a blizzard on the snowy mountain road, where the last thing she hears before losing consciousness is sleigh bells. When she's rescued by Mark Foster, a handsome park ranger who's the exact opposite of everything she always thought she wanted, Roxanne seeks her grandmother's wisdom and discovers an uncanny connection that could be a sign of what her life is really meant to be.