In a world where tricky conversations can feel like navigating a minefield, Andrew Fuller serves as your guide, offering strategies to resolve conflicts and manage the dynamite sticks of humanity that are tricky people.
From workplace politics to family dramas and romantic entanglements, learn how to wield the power of RESOLVE -
Respond with respect
Engage
Seek understanding
Observe feelings
Lower the tone
Value-add, and
Empower
- to emerge victorious from the battleground of interpersonal interactions.
Whether you're facing off against Genghis Khan or the school principal, this book equips you with the tools to turn confrontation into connection and chaos into calm.
This title is in stock with our Australian supplier and should arrive at our Sydney warehouse within 2 - 3 weeks of you placing an order.
Once received into our warehouse we will despatch it to you with a Shipping Notification which includes online tracking.
Please check the estimated delivery times below for your region, for after your order is despatched from our warehouse:
ACT Metro: 2 working days
NSW Metro: 2 working days
NSW Rural: 2-3 working days
NSW Remote: 2-5 working days
NT Metro: 3-6 working days
NT Remote: 4-10 working days
QLD Metro: 2-4 working days
QLD Rural: 2-5 working days
QLD Remote: 2-7 working days
SA Metro: 2-5 working days
SA Rural: 3-6 working days
SA Remote: 3-7 working days
TAS Metro: 3-6 working days
TAS Rural: 3-6 working days
VIC Metro: 2-3 working days
VIC Rural: 2-4 working days
VIC Remote: 2-5 working days
WA Metro: 3-6 working days
WA Rural: 4-8 working days
WA Remote: 4-12 working days
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