Why does one management style make employees hate their jobs, while a different style inspires them to perform and commands their respect? Emotionally intelligent people management skills turn out to be the primary reason. In modern organizations keen on retaining their most talented human capital, there may be no more important competency to develop than the skills that motivate people to outperform the competition.

9 Powerful Practices of Really Great Bosses features a sensible, easily implemented framework organized into three distinct sets of skills—foundational, those that prevent common pitfalls, and those that pertain to advanced relationship management. For the busy manager seeking effective and timely results from leadership development training, this book can become a springboard for solid professional growth and accelerated success in the development of all-important people-management skills.