Listening

Listening

by Ross Judd
Publication Date: 01/03/2025

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Do you ever feel like someone is trying to tell you something important, but you're not quite sure what it is? Have you struggled to truly listen when a loved one, friend, or colleague needed your support the most?


In Listening: A Guide to Building Deeper Connections, leadership coach Ross Judd reveals a powerful approach to listening that goes beyond just hearing words—it helps you uncover what's really going on beneath the surface. Through years of coaching and research, Judd has found that people rarely express their deepest concerns outright. Instead, they test the waters, starting with something smaller, hoping to find someone who truly understands.


This book introduces two transformative tools:


✅ The Integrated Values Iceberg© – A framework to help you align your unconscious values, so you instinctively listen with deeper empathy and insight.


✅ The R.E.O.S.T.A.R. Process© – A practical, step-by-step guide that shows you how to recognize listening opportunities, engage effectively, and guide conversations toward meaningful breakthroughs.


From everyday relationships to high-stakes leadership settings, Listening offers invaluable techniques for:


✔️ Strengthening trust with your colleagues, children, friends, and loved ones


✔️ Providing real support without jumping to solutions or advice


✔️ Creating safe spaces where people feel heard and understood


✔️ Enhancing leadership skills by fostering open and honest dialogue


More Than a Book—A Life-Saving Mission


Inspired by the tragic loss of a young life to suicide, Listening is dedicated to helping people build stronger, more supportive connections that can make a real difference. A portion of every sale is donated to Beyond Blue, an organization dedicated to mental health awareness and suicide prevention.


If you want to be the person that others turn to in times of need, Listening is your essential guide.


➡️ Buy now and start creating deeper, more meaningful connections today!

ISBN:
9781763824317
9781763824317
Category:
Religious life & practice
Publication Date:
01-03-2025
Language:
English
Publisher:
​Ross Judd
Ross Judd

Since completing a Masters in Communication Management, Ross Judd has worked with organisations to build teams, leadership, and culture. As a keen observer of people and performance Ross started to notice the mediocre results being achieved through 'culture change' programs.

Too often the program would alienate staff and create problems instead of creating a great experience. Ross wrote ADAPT to right the wrongs of the ‘culture change’ approach and advocate the benefits of engaging people and keeping the process as simple as possible. Ross and his team at Team Focus Internationalhave worked with companies like VISA, United Group, Optus, Oracle, and Victorias Department of Justice to improve teams, leadership, and culture.

Ross has had the chance to build a great culture in prison officers, financial institutions, manufacturing plants, mines, wholesalers, and other companies. The work has taken Ross and his team throughout Australia and Asia as they work with organisations to build culture and leadership development initiatives.

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