KM has been accepted as an integral practice for most organizations - however many are still, understandably, cautious of the investments they make in the current financial environment following the economic downturn. `The measurement of knowledge value is difficult. It is specific to time, context, and the perception of what it is that constitutes a knowledge asset.' - David Griffiths Measuring the ROI of Knowledge Management 2nd edition aims to explore how leading industry experts prove the value of their KM initiatives and justify investing in them. From outlining the best methods of quantifying the return from KM, to discussing the limitations of an ROI-focused approach, this book looks to present an all-encompassing view of how to best tackle this this matter that is rife with guesswork and uncertainty. Measuring the ROI of Knowledge Management covers topics including: + Understanding the knowledge economy + Knowledge management business case arguments + Using a Knowledge Audit as the basis for determining and driving the ROI of Knowledge Management + The application of Artificial Intelligence to support the value of organizational knowledge and assist the knowledge ROI + Measurement of KM projects - A practical guide for busy people + Believing in organizational progress using data and anecdotes (C6) + The case against ROI for knowledge management + Winning the war by avoiding the battles - Focusing on the I in ROI + An ecological approach to understanding impact in knowledge management practice Measuring the ROI of Knowledge Management brings together the sought-after advice of a wide variety of experts including Stan Garfield, Andrew Gent, David Griffiths, James Gunn, Tim Hawley, John Hovell, James Loft, Helene Russell, and Professor Dave Snowden who provide tools, tips, pragmatic guidance and best courses of action for any organization looking to prove the value of their KM efforts.
Epub (Kobo), Epub (Adobe)
Publication Date: 01/12/2016
- ISBN:
- 9781787427716
- 9781787427716
- Category:
- Law
- Format:
- Epub (Kobo), Epub (Adobe)
- Publication Date:
- 01-12-2016
- Language:
- English
- Publisher:
- Globe Law and Business
This item is delivered digitally
Great!
Click on Save to My Library / Lists
Click on Save to My Library / Lists
Select the List you'd like to categorise as, or add your own
Here you can mark if you have read this book, reading it or want to read
Awesome! You added your first item into your Library
Great! The fun begins.
Click on My Library / My Lists and I will take you there
Click on My Library / My Lists and I will take you there
Reviews
Be the first to review Measuring the ROI of Knowledge Management.
Share This eBook: