Essential Skills for a Successful IT Career

Written by the leading authority on CompTIA A+ certification and training, this instructive, full-color guide will help you pass CompTIA A+ exam 220-802 and become an expert PC technician. Mike Meyers' CompTIA A+ Guide to 802: Managing and Troubleshooting PCs, Fourth Edition is completely up to date with the new CompTIA A+ standards. Inside, you'll find helpful on-the-job tips, end-of-chapter practice questions, and hundreds of photographs and illustrations. End-of-chapter solutions and answers are only available to instructors and are not printed inside the book.

Learn how to:

• Troubleshoot CPUs, RAM, BIOS settings, motherboards, power supplies, and other PC components
• Implement and troubleshoot hard drives
• Install, upgrade, maintain, and troubleshoot Windows XP, Windows Vista, and Windows 7
• Work with the Registry and understand the Windows boot process
• Work with Ethernet and TCP/IP
• Implement and troubleshoot wired and wireless networks
• Manage and maintain portable PCs
• Work with smartphones, tablets, and other mobile devices
• Troubleshoot printers
• Secure PCs and protect them from network threats
• Work with virtualization technologies

Electronic content features:

• Practice exams for 802 with hundreds of questions
• An "Introduction to CompTIA A+" video by Mike Meyers
• Links to Mike's latest favorite shareware and freeware PC tools and utilities
• Adobe Digital Editions ebook—free download (subject to Adobe system requirements)

Each chapter includes:

• Learning objectives
• Photographs and illustrations
• Real-world examples
• Try This! and Cross Check exercises
• Key terms highlighted
• Tech Tips, Notes, and Warnings
• Exam Tips
• End-of-chapter quizzes and lab projects