Mobile Banking and Access to Public Services in Bangladesh

Mobile Banking and Access to Public Services in Bangladesh

by M. Kabir HassanJannatul Ferdous and Hasanul Banna
Epub (Kobo), Epub (Adobe)
Publication Date: 31/03/2024

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This Element examines the role of mobile banking in accessing public services in Bangladesh. It also identifies the key influencing factors and challenges in accessing public services through mobile banking and suggests policy measures to overcome these challenges. Based on a survey of 300 people, the study finds that mobile banking facilitates access to public services, which is beneficial and effective for both rural and urban users, as technology can increase the quality of work. Despite the benefits, some individuals are reluctant to use the service due to high transaction costs and a lack of digital literacy.

ISBN:
9781009447072
9781009447072
Category:
Economics
Format:
Epub (Kobo), Epub (Adobe)
Publication Date:
31-03-2024
Language:
English
Publisher:
Cambridge University Press

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