*A unique guide for therapists and allied health professionals on engaging people who do not want help, are suspicious of therapy, therapists or counselling services in general.

*A framework that helps practitioners establish robust, trusting and authentic relationships even with the most reluctant and distrusting clients.

*Identifies resistant clients within a broad range of populations, including women, non-binary people, children, adolescents and families - not just men.

*An approach which can be applied to counselling voluntary clients, making therapy more authentic, effective and efficient.