Organisational Responses to Social Media Storms

Organisational Responses to Social Media Storms

by Andy Phippen and Emma Bond
Epub (Kobo), Epub (Adobe)
Publication Date: 08/07/2020

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This book explores the growing phenomenon of the social media storm in the context of educational establishments. With a methodological approach that draws on aspects of virtual and offline ethnography, the text presents a series of case studies of public online risk-related incidents. Our ethnographic methodology adopts the use of unobtrusive data collection approaches, to explore publicly available data from online interactive behaviours. Drawing on a range of methods from internet mediated research (IMR) to inform our ethnographic account, the book provides an in-depth exploration of the public and organisational discourses arising from four short, clear high-profile internet risk case studies in the education sector ranging from early year to higher education. It considers the social construction of a new ‘risk’ culture arising computer-mediated social interactions and its impact on, and response by, the organisations and society.

ISBN:
9783030499778
9783030499778
Category:
Organizational theory & behaviour
Format:
Epub (Kobo), Epub (Adobe)
Publication Date:
08-07-2020
Language:
English
Publisher:
Springer International Publishing
Andy Phippen

Andy Phippen is a Professor of Digital Rights at the Bournemouth University. He has specialised in the use of digital tech in social contexts and the intersection with legislation for over 15 years, carrying out a large amount of grass roots research on issues such as attitudes toward privacy and data protection, internet safety and contemporary issues such as sexting, peer abuse and the impact of digital technology on well-being. He has presented written and oral evidence to parliamentary inquiries, is widely published in the area and is a frequent media commentator on these issues. His other books include Sexting & Revenge Pornography - Legislative and Social Dimensions of a Modern Digital Phenomenon, Invisibly Blighted: the digital erosion of childhood (with Andy Phippen) and Child Protection and Safeguarding Technologies - Appropriate or Excessive 'Solutions' to Social Problems?

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