All employees want themselves and their colleagues to be better engaged at work, but most just can’t get past the talking stage to actually developing an effective plan. This book is a step-by-step "how-to" guide for those who develop and complete projects – not just supervisors and continuous improvement professionals. Like instructions for "assembly required" projects, this book takes you one step at a time into creating a project that makes your work easier, better, and more satisfying.

This book identifies the benefits of—and strategies for—developing engaged employees who will implement and sustain your Lean processes. You will learn and practice tools for creating and sustaining engagement and how to align your goals with your strategy, ensuring that your desired future becomes a reality.

In addition, after reading this book, you’ll be able to:

• Recognize barriers to building engaged teams and individuals, and then select strategies for overcoming these hurdles.




• Practice communication and team relationship skills that will help you to nurture long-term process improvements.




• Gain information about key listening skills, as well as steps to enhance recognition systems.