This book contains 10 practice exams with thought provoking questions to challenge your thinking and understanding, with great clarity, and each exam is designed to practice, manage and adjust the pace and time before going into of the real ServiceNow CSA exam. Answers are given at the end of each test to evaluate exam score and capability. . It is very effective for students and professionals looking to appear in “Certified System Administrator” (CSA) exam in near future or later. This Book is the right choice which gives you the opportunity to prepare for exam in a simplest way that ensures your success in first try. The authors of this book have provided all the information based on their personal knowledge and experience with good intentions. However, we strongly recommend consulting other books and information material to maximize your chances of success in the CSA or any other ServiceNow exam. ServiceNow is one of the dominant and globally known applications for managing IT Services Management, IT Operations Management, IT Business Management, IT Assets Management, GRC (Governance Risk and Compliance), SecOps (IT Security Operations), CSM (Customer Services Management), HRSD (HR Service Delivery) and much more. ServiceNow has very interactive, scalable, revolutionary and dynamic approach for managing IT infrastructure, operations, process flows and overall Information management.