This book contains 12 practice exams with thought provoking questions to challenge your thinking and understanding, with great clarity, and each exam is designed to practice, manage and adjust the pace and time before going into of the real ServiceNow CIS-ITSM exam. Answers are given at the end of each test to evaluate exam score and capability.

ServiceNow is one of the dominant and globally known applications for managing IT Services Management, IT Operations Management, IT Business Management, IT Assets Management, GRC (Governance Risk and Compliance), SecOps (IT Security Operations), CSM (Customer Services Management), HRSD (HR Service Delivery) and much more. ServiceNow has very interactive, scalable, revolutionary and dynamic approach for managing IT infrastructure, operations, process flows and overall Information management.