“If executives are tired of fleeting efforts on productivity management and want a pathway to effectiveness, then [this book] is a must read.”

—Steven D. Febus, MBA, CFO, Pullman Regional Hospital

“For hospital system executives—buy a copy for every manager at your hospital—you won’t regret it.”

—Megan Foster, CEO, Foster Health Consulting

Loaded with practical, enduring solutions, this book helps hospitals and health systems achieve increased productivity in a surprisingly short time and at low cost. Paul Fogel draws on his experience with more than 70 hospitals and presents a simple, logical, and powerfully effective approach that focuses on implementing understandable labor standards, monitoring systems, and management protocols that build continuously on the organization’s accomplishments and improvements.

This revised second edition not only supports current financial and workforce trends in healthcare services, but also introduces an all-new chapter on how to develop workload measures to accurately reflect both volume and patient or service mix. Dozens of incisive illustrations, tables, financial models, and case studies illuminate the text’s core concepts of measurement, accountability, simplicity, and fairness.

If you are a hospital administrator, physician, corporate health system manager, financial executive, or health plan administrator, you will find here the tools to invigorate the productivity of your organization with long-lasting success.