For every leader who has faced resistance to change, overspent on change initiatives, or wished there was a way to 'do change right the first time', the answer is here. In Talking Change: Must-Have Conversations for Successful Leaders, Campbell gets to the heart of gaining commitment and dealing with resistance — through conversation. She demystifies the world of change management and outlines the pivotal conversations that create successful change. Based on her twenty years of leading change, from the boardroom to the plant floor, this practical and easy-to-use guide is a must-read for today's leaders.

• Part 1 outlines the foundations of change, definitions, a roadmap to lead people through change, and how to deal with resistance to change.


• Part 2 outlines why conversations are needed, what conversations to have, how to facilitate effective conversations, and with whom.


• Part 3 provides the details and questions for twenty pivotal change conversations, including self-reflection conversations to uncover your approach to leading change, planning and managing conversations to lead change effectively, and engagement conversations to bring people along to buy into and commit to the change.

About Jennifer Campbell

Jennifer Campbell is a certified coach, sought-after consultant, and seasoned facilitator with twenty years of experience leading complex change implementations. Clients seek her out because of her diverse management consulting and leadership coaching background and her ability to create beneficial and sustainable change in people and organizations. She started her company Action Impact Movement to commit to action, make an impact, and create movement in people's lives and workplaces.