The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.
Epub (Kobo), Epub (Adobe)
Publication Date: 31/05/2016
- ISBN:
- 9781137271150
- 9781137271150
- Category:
- Business strategy
- Format:
- Epub (Kobo), Epub (Adobe)
- Publication Date:
- 31-05-2016
- Language:
- English
- Publisher:
- Palgrave Macmillan UK
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