Why do you need The Empty Carouse: A Consumer’s Guide to Checked and Carry-on Luggage? Because it’s a ground breaking resource for anyone who travels and is concerned about lost, delayed, damaged or stolen luggage—and that means just about anyone who gets on a plane these days!

The Empty Carousel was written by an insider who has worked 20 years in the commercial aviation industry. Scott T. Mueller managed 52 cities for baggage services and was the sole decision maker on what to do when vacations, business meetings, family reunions, honeymoons and more were disrupted or ruined because the airline mishandled their luggage.

Scott shares his inside information with you to help prevent you from becoming a luggage statistic. In the event your luggage is mishandled, he tells you what the airlines won’t. Scott provides little-known facts that will empower you to deal with the airline when your luggage is lost, delayed, damaged or stolen. You will be in a position to get back all you deserve and avoid the pitfalls most customers fall into.

The Empty Carousel will provide you with the answers to these questions and so much more:

In the event your baggage is mishandled, did you know you will most likely receive more understanding and help from an airline on your outbound leg of travel than you might on your return travel?

Do you know how much bargaining power you have if your bag is lost on your outbound day of your cruise and the ship leaves before your lost luggage arrives?

Do you know the difference in compensation for mishandled luggage when you travel internationally versus domestic?

Do you know why you should get to the luggage carousel as soon as possible after you deplane?

Did you know that many of the airline baggage personnel you might have to deal with if your luggage is mishandled do not even work directly for the airline you might have flown on?

Do you know what happens if another passenger accidentally picks up your luggage off the luggage carousel and drives home with it, and now you end up with their dirty clothes? Are the airlines responsible for solving this or are you?

Do you know what to do if there is no overhead space left on the airplane when you board and you are forced to check your carry-on luggage?

Do you know who is responsible for items stolen from your carry-on luggage while on board an airplane?

The Empty Carousel provides you with answers to these questions and so much more. You will have the information you need to know now, before you travel. If you find that you have become an unfortunate statistic of airline luggage mishandling, a copy of The Empty Carousel in your carry-on will be as indispensable as travel insurance as it guides you to the solution for your situation.

Many travel guides tell you where to go, what to see, what to do, where to stay and much more. Those books are great provided your luggage arrives when you do. Imagine you take your trip of a lifetime and you arrive but your luggage does not! Your vacation time is ticking away while you are in the early phases of what could prove to be a nightmare instead of a vacation. The frustration, anger, and anxiety have begun. How will your lost luggage claim end?

The Empty Carousel was written for you, to be your luggage guide before, during, and after you travel. A small investment in becoming an informed expert yourself can save you thousands of dollars in losses if you face these problems, and tens of millions of people face lost luggage claims every year.

I wish you safe and happy travels wherever your trip may take you.

Thank you!

Scott