Make your messages shorter, simpler, and more effective with this guide to writing e-mails that get read—and get results.

As we correspond with everyone from international partners to remote workers, writing skills are more important than ever to business and career success. They can make the difference between climbing the corporate ladder and getting stuck on a low rung. An e-mail that’s clear, concise, and targeted will get more than just a response. It will get results—including your boss’s attention.

No matter what sector a company is in, excellent written communication skills are in demand—because too-long, wordy, or unclear emails bog down a business. This guide provides insight, guidelines, and a wide variety of templates to help you get it right and rapidly transform basic writing skills into global communications expertise. In a lively, here’s-how style, it:

• demonstrates the hallmarks of effective business e-mails


• features ready-to-use organizational plans


• presents quick and easy editing techniques


• furnishes before-and-after editing models


• focuses on the do’s and don’ts of proficient e-mails


• supplies practical writing tips and tricks, and more