• Do you run a business and find it difficult to stand out from your competitors? • Do you feel frustrated when a client buys from a competitor based on price? • Do you have the headache of high staff turnover? • Do you want customers coming back, or better yet, recommending you to others? • Would you like to increase sales? Now is the time to make lasting improvements for your business, and The Power of WOW – Why “Thank You” Makes Dollars and Sense, will help to guide you along the way. By implementing the 7-step method outlined in this book you will start to experience an increase in repeat clients, less competitive buying patterns and improved revenue, with more clients wanting to work with you - or buy from you. It's easier than you might think.