'If you point my smart phone at the sky, its star-gazing app can supposedly identify and name planets outside of our galaxy. Extraordinary - but even more extraordinary is that it can't actually make telephone calls. Trying to get a signal on it is like searching for the Yeti - some people believe it exists but you would probably have to trek to the Himalayas to find it.'

Unexpected Item in the Bagging Area is a hilarious call-to-arms for everyone infuriated by 21st Century technology. Gadgets that are supposed to make life easier have just made it more complicated and annoying. If you have found yourself shouting at a recorded voice on the phone, been driven crazy by the illogical pricing of train tickets or found yourself drowning in a sea of half-remembered passwords, then this is the book for you.