Spiral bound
Publication Date: 30/01/2003
Increase the creativity and skill level of customer service representatives, demonstrate what excellent customer service is, provide insights and practice to improve customer service, develop your own organization's bank of customer service learning situations.
- ISBN:
- 9780874257373
- 9780874257373
- Category:
- Customer services
- Format:
- Spiral bound
- Publication Date:
- 30-01-2003
- Publisher:
- HRD Press Inc.,U.S.
- Country of origin:
- United States
- Pages:
- 275
- Dimensions (mm):
- 289x268x48mm
- Weight:
- 1.38kg
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