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Service Science in China

Service Science in China

by Jiazhen Huo and Zhisheng Hong
Hardback
Publication Date: 06/01/2013

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$399.95
A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China's service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China's service economy.
ISBN:
9783642344961
9783642344961
Category:
Operational research
Format:
Hardback
Publication Date:
06-01-2013
Language:
English
Publisher:
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Country of origin:
Germany
Pages:
466
Dimensions (mm):
235x155x26mm
Weight:
8.4kg

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