
-
Books
-
Education
-
eBooks
-
Audio Books
-
Film & TV
-
Calendars, Diaries & Stationery
-
Giftshop
This book illuminates the importance of the citizen charter (CC) in local service delivery in Bangladesh. It describes how CC was implemented into the service delivery process and its impact. In the 1970s, the transition from traditional public administration to new public management was inspired… more
This book illuminates the importance of the citizen charter (CC) in local service delivery in Bangladesh. It describes how CC was implemented into the service delivery process and its impact. In the 1970s, the transition from traditional public administration to new public management was inspired by globalization, the emergence of an information and technological society, and many economic theories, such as public choice, principal-agent theory, and transaction cost. The purpose of the government in a welfare state is to serve the citizens by providing essential services. However, public service delivery in most developing nations is ineffective owing to corruption, waste of public funds, a lack of responsibility on the part of public employees, etc. In this context, CC emerged as a means of educating individuals on many elements of services, so they may hold service providers accountable. Thus, the issue of framing and implementation of CC has been put in place due to the persistent pressing of academicians, politicians, and practitioners advocating for better local service delivery.
lessThis item is delivered digitally
Thanks for reviewing Citizen Charter and Local Service Delivery in Bangladesh. We will process your review. Accepted reviews will be posted within 3-7 business days.
Be the first to know, stay up to date with what's trending and get staff picks in your inbox with our newsletter
Public: Allow anyone to view or shop your List
Private: No one can view or shop your List
We have kept your A&R details for your new Angus & Robertson account
We also noticed that you have previously shopped at Bookworld. Would you like us to keep your Bookworld order history?
We also noticed that you have an account on Bookworld. Would you like us to keep your Bookworld details, including delivery addresses, order history and citizenship information?
Share This eBook